{"id":3039,"date":"2024-07-09T15:29:35","date_gmt":"2024-07-09T15:29:35","guid":{"rendered":"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/?page_id=3039"},"modified":"2025-12-26T10:07:21","modified_gmt":"2025-12-26T10:07:21","slug":"customer-is-always-wrong","status":"publish","type":"page","link":"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/customer-is-always-wrong\/","title":{"rendered":"Customer is Always Wrong"},"content":{"rendered":"\n\n\t\t\t\t<a href=\"#aboutbook\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/03\/25195444\/3-3-420x69.png\" alt=\"3\" itemprop=\"image\" title=\"3\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"#lookinside\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/03\/25195447\/4-3-420x69.png\" alt=\"4\" itemprop=\"image\" title=\"4\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"#order\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/03\/25195438\/1-3-420x69.png\" alt=\"1\" itemprop=\"image\" title=\"1\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"#aboutanne\"  target=\"_self\" itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/06\/26205834\/2-1-420x69.png\" alt=\"2\" itemprop=\"image\" title=\"2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/plugins\/bb-plugin\/img\/pixel.png\" alt=\"\" itemprop=\"image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/03\/25195447\/4-3-645x106.png\" alt=\"4\" itemprop=\"image\" title=\"4\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h3>\n\t\t\tWhat Others Are Saying\t<\/h3>\n\t\t\t<p>&#8220;With this book, Scott Seiss proves that he is the voice of a generation. A smart, hilarious, and entirely unemployable generation.&#8221;-Randall Park (who very much employed Scottt Seiss)<\/p>\t\t\n\t\t\t<p>&#8220;Scott Seiss is a hilarious geyser of rage, cynicism and venom, all delivered with a Dundalk accent that could peel paint. I love him.&#8221;-Patton Oswalt<\/p>\t\t\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/03\/25195438\/1-3-645x106.png\" alt=\"1\" itemprop=\"image\" title=\"1\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<a href=\"https:\/\/talkshop.live\/watch\/lPs7Qozc0Atu\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2023\/04\/17170528\/talkshoplive-logo.png\" alt=\"Talk Shop Live\" itemprop=\"image\" title=\"talkshoplive-logo\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t<h3><a href=\"https:\/\/talkshop.live\/watch\/lPs7Qozc0Atu\">***LIMITED TIME OFFER***\u00a0<\/a><\/h3>\n<h3>Watch the archived video of comedian Scott Seiss discussing his new book, <em>The Customer is Always Wrong<\/em> on TalkShopLive.com. You can also order a signed copy of the book through their online store. But hurry &#8211; these signed copies won&#8217;t last long!<\/h3>\n<h3><a href=\"https:\/\/talkshop.live\/watch\/lPs7Qozc0Atu\">Order Now!<\/a><\/h3>\n\n\t\t\t\t<a href=\"https:\/\/www.amazon.com\/Customer-Always-Wrong-Unhinged-Everything\/dp\/1400247268\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/04\/01191100\/1-6.png\" alt=\"1\" itemprop=\"image\" title=\"1\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/www.barnesandnoble.com\/w\/the-customer-is-always-wrong-scott-seiss\/1144322541\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/04\/01191840\/6-2.png\" alt=\"6\" itemprop=\"image\" title=\"6\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/www.audible.com\/pd\/The-Customer-Is-Always-Wrong-Audiobook\/B0CNDDMLPM\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/02\/14173013\/audible.png\" alt=\"Audible\" itemprop=\"image\" title=\"audible\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/www.booksamillion.com\/p\/Customer-Always-Wrong\/Scott-Seiss\/9781400247264\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/04\/01191103\/3-6.png\" alt=\"Books A Million logo png\" itemprop=\"image\" title=\"3\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/www.kobo.com\/ww\/en\/ebook\/the-customer-is-always-wrong-3\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/04\/01191837\/4-6.png\" alt=\"4\" itemprop=\"image\" title=\"4\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/www.target.com\/p\/the-customer-is-always-wrong-by-scott-seiss-hardcover\/-\/A-91571989\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/04\/01191838\/5-5.png\" alt=\"5\" itemprop=\"image\" title=\"5\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/bookshop.org\/p\/books\/the-customer-is-always-wrong-an-unhinged-guide-to-everything-that-sucks-about-work-from-an-angry-retail-guy-scott-seiss\/20857222\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/04\/01204316\/bookshop.png\" alt=\"bookshop\" itemprop=\"image\" title=\"bookshop\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/open.spotify.com\/show\/4SKBCF2LCnKpKXUBoCaxtu\"  target=\"_blank\" rel=\"noopener\"  itemprop=\"url\">\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/09\/09192847\/Full_Logo_Green_PMS_U.jpg\" alt=\"Full_Logo_Green_PMS_U\" itemprop=\"image\" title=\"Full_Logo_Green_PMS_U\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<\/a>\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/09\/09191401\/Customer-is-Always-Wrong-AudioBook-1.jpg\" alt=\"The Customer is Always Wrong: Now available on audio!\" itemprop=\"image\" title=\"Customer is Always Wrong AudioBook (1)\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t<meta itemprop=\"url\" content=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2025\/12\/The-Customer-Is-Always-Wrong-Office-Jobs-rectangle.mp4\" \/><div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-3039-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2025\/12\/The-Customer-Is-Always-Wrong-Office-Jobs-rectangle.mp4?_=1\" \/><source type=\"video\/mp4\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2025\/12\/The-Customer-Is-Always-Wrong-Office-Jobs-rectangle.mp4?_=1\" \/><a href=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2025\/12\/The-Customer-Is-Always-Wrong-Office-Jobs-rectangle.mp4\">https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2025\/12\/The-Customer-Is-Always-Wrong-Office-Jobs-rectangle.mp4<\/a><\/video><\/div>\t\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/06\/26205834\/2-1.png\" alt=\"2\" itemprop=\"image\" title=\"2\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t\t\t\t<img decoding=\"async\" src=\"\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/06\/26210251\/Screenshot-2024-06-26-at-4.02.18-PM.png\" alt=\"Screenshot 2024-06-26 at 4.02.18 PM\" itemprop=\"image\" title=\"Screenshot 2024-06-26 at 4.02.18 PM\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<p>Scott Seiss (aka &#8220;Angry Retail Guy&#8221;) is a comedian, actor, writer, and, of course, former customer service employee. He&#8217;s best known for his viral &#8220;Angry Retail Guy&#8221; sketches, which have garnered millions of views online. He&#8217;s headlined comedy clubs across the country, and, notably, has opened for Patton Oswalt, Joe Gatto, Roy Wood Jr., and Josh Wolf. He was recently cast in the Universal feature\u00a0Cocaine Bear\u00a0directed by Elizabeth Banks, as well as Randall Park&#8217;s directorial debut\u00a0Shortcomings. Scott lives in Baltimore, Maryland, when he&#8217;s not on tour for his stand-up comedy.<\/p>\n<p>&nbsp;<\/p>\n<p>Connect with Scott <a href=\"https:\/\/www.scottseiss.com\/\">here<\/a>.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2023\/01\/The-Container-Victory-Garden-Landing-Page_51.png\" alt=\"Harper Celebrate\" itemprop=\"image\" height=\"84\" width=\"144\" title=\"The-Container-Victory-Garden---Landing-Page_51\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\n","protected":false},"excerpt":{"rendered":"<p>What Others Are Saying &#8220;With this book, Scott Seiss proves that he is the voice of a generation. A smart, hilarious, and entirely unemployable generation.&#8221;-Randall Park (who very much employed Scottt Seiss) &#8220;Scott Seiss is a hilarious geyser of rage, cynicism and venom, all delivered with a Dundalk accent that could peel paint. I love [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3039","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer is Always Wrong - Harper Celebrate<\/title>\n<meta name=\"description\" content=\"&quot;The Customer is Always Wrong&quot; is an unhinged guide to all the frustrating things about work by TikTok&#039;s &quot;Angry Retail Guy.&quot; Scott Seiss.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer is Always Wrong - Harper Celebrate\" \/>\n<meta property=\"og:description\" content=\"Experience mouthwatering Southern baking\u2014from humble home kitchens to innovative new Southern chefs. One of the world&#039;s richest culinary traditions comes to life through this essential cookbook from bestselling author Anne Byrn. With 200 recipes from 14 states and more than 150 photos, Baking in the American South has the biscuits, cornbread, cakes, and rolls that will help you bake like a Southerner, even if you aren&#039;t.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/customer-is-always-wrong\/\" \/>\n<meta property=\"og:site_name\" content=\"Harper Celebrate\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-26T10:07:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.harpercollinsfocus.hcusweb.com\/harper-celebrate\/wp-content\/uploads\/sites\/5\/2024\/03\/41rjueVOqmL._SL500_.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Discover a fascinating and novel look at the U.S. presidents, the first families, and American history\u2014all through the lens of hair. 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